News Release, Sustainability

Flatiron Earns ISO 9001:2015 Certification for its Quality Management System

March 28, 2024

Flatiron has successfully achieved ISO 9001:2015 certification for its Quality Management System after an independent audit of the company’s system, processes and objectives. This certification recognizes Flatiron’s unwavering commitment to quality, efficiency and customer satisfaction on infrastructure projects across North America. 

“Quality runs throughout Flatiron as we deliver transformative infrastructure across North America,” said Mike Costa, Flatiron Senior Vice President of Operations, Northwest Division. “Our clients and partners recognize our high standards and expect the best from us. We’re proud to deliver quality projects that build stronger, more resilient communities.” 

ISO 9001:2015 is an internationally recognized standard that ensures our products and services consistently meet the needs of our clients and provides structure to Flatiron’s management system that can provide strategic direction to continually improve overall performance and reduce waste. Through rigorous evaluation and implementation of robust quality management practices, we have demonstrated our dedication to excellence. 

Benefits for maintaining an ISO 9001-based quality management system include consistently providing products and services that meet customer requirements as well as applicable statutory and regulatory requirements, providing opportunities to enhance customer satisfaction, and addressing risks and opportunities associated with Flatiron’s business objectives. 

Key highlights of our ISO 9001 journey: 

  • Effective Quality Management:  Our processes are streamlined to better meet client requirements to improve client satisfaction and quality of products as well as reduce waste and help maintain required records. 
  • Customer-Centric:  We prioritize collaboration with our clients to ensure our work exceeds their expectations. 
  • Increased Efficiency:  ISO 9001 certification provides a solid foundation for our continual improvement initiatives and increases efficiency in business operations, leading to fewer errors, less rework and increased productivity. 

With Flatiron focused on quality and innovation, we look forward to bringing the business to new heights in the years to come. 


About Flatiron

Flatiron is the trusted partner to deliver innovative solutions to infrastructure challenges across the U.S. and Canada. Flatiron collaborates with public and private clients to deliver heavy civil infrastructure – including highways and bridges; aviation, rail and transit; dams and water treatment facilities; and underground projects. For more on how Flatiron is transforming infrastructure, visit Flatiron is a subsidiary of HOCHTIEF, an engineering-led global infrastructure group.

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